Frequently Asked Questions
When do I get paid? Faculty, staff and students are paid on a bi-weekly basis, with pay day falling on every second Thursday as outlined on Acadia's bi-weekly payroll schedules.
How do I receive my pay? Your net pay will be deposited directly to your bank account. A pay advice detailing your gross pay and deductions can be accessed through the Dayforce portal.
Do I need a Social Insurance Number in order to get paid? All employees are required to have a valid Canadian Social Insurance Number. Payroll will hold all requisitions and payment until a Social Insurance Number is provided. Information and application for a Social Insurance Number are available on the Service Canada website. Please ensure you review the required personal identification documents needed to obtain a Social Insurance Number prior to submitting your application.
What do the abbreviations mean on my pay advice? For a complete listing of all earnings and deduction abbreviations, click here.
If I am an Hourly employee, how do I record my hours? If you are an Hourly employee, you will record your hours in Dayforce. Please refer to the Hourly payroll schedule to make sure your hours have been recorded by the cut-off dates and times. For information and assistance in setting up the VPN, please follow the instructions as provided by Technology Services via the following link: https://hub.acadiau.ca/TDClient/KB/ArticleDet?ID=246
Why didn't I get paid? Human Resources must have authorization from the hiring department before payroll is processed for any employee group (faculty, administrative staff and students).
How do I change my payroll information? Changes to payroll must be updated via Dayforce. Changes must be made by the cut-off date as outlined on the payroll schedule.
Who do I contact for help? Please contact payroll@acadiau.ca for assistance with any payroll-related matters.